WangRenYuan respects your privacy. This policy explains how we collect, use, and protect your personal data when you interact with our website or services. It applies to all visitors and clients.

1. Data We Collect

• Information you provide: name, email address, phone number, and any messages sent via our contact form or during coaching sessions.
• Technical data: browser type, device information, IP address, and usage patterns collected through cookies and analytics tools.
• Session notes: anonymised coaching notes and progress records, stored securely and never shared without explicit consent.

2. How We Use Your Data

• To respond to inquiries and deliver coaching or training services.
• To improve our website and service offerings through aggregated analytics.
• To send occasional service-related communications (you may opt out at any time).
• To comply with legal obligations and prevent misuse.

3. Cookies & Tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics) to understand how visitors use our site. You can manage cookie preferences in your browser settings. No personal data is sold or shared with advertisers.

4. Data Sharing & Third Parties

We do not sell your data. We may share limited data with trusted service providers who help us operate our website and deliver services (e.g., hosting provider, email platform, CRM). These processors are contractually bound to protect your data. We do not share data for third-party marketing.

5. Data Retention & Security

We retain personal data only as long as necessary to provide services or as required by law. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction.

6. Your Rights

Under applicable data protection laws (including GDPR and South Africa’s POPIA), you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time where processing is based on consent.
• Request portability of your data in a structured format.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details below.

7. No Misrepresentation

WangRenYuan does not make false, misleading, or deceptive claims. We do not use fake urgency, fake endorsements, or imply affiliation with any government or official body. All testimonials and case studies are genuine and used with permission. Results from coaching vary by individual and are not guaranteed.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

WangRenYuan
263 James Camp
Phone: 0358606503
Email: info@wangrenyuan.com

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.